A Beginner’s Guide to Launching a Customer Experience (CX) Program

Download this ebook to learn how to improve the customer experience and what strategic that matter. A '101-level' guide to understanding why customer experience strategies matter, how to get started – including pitfalls to avoid – and what results to expect from your efforts. Continue Reading …

Ten Innovative Ways to Use Twitter for Business

Free download Twitter for Business guide. Get tips and learn how to do market research, do brand advocacy and reputation management and provide selected highlights from a conference or event through Twitter. Continue Reading …

How to Use Twitter for Business: A Beginner’s Guide

By reading this guide, you can learn how to use Twitter to extend your reach, create buzz, listen to and network with your customers and prospects. Continue Reading …

Free Ebook : How to Monitor Social Media in 10 Minutes a Day

By reading this 20-page eBook, you can learn important elements you should be monitoring in social media. How to best spend your time monitoring social media, What tools consolidate your social media information, How other marketers are spending time on social media What you should be monitoring on Quora, Facebook, LinkedIn and more Continue Reading …

Free Guide : How to Use Twitter for Business

Twitter is relationship building and maintenance tool. By reading this ebook you can learn how to use Twitter to extend your reach, create buzz, listen to and network with your customers and prospects. Continue Reading …