Utilities realize an appropriate return on an Advanced Metering investment only when they view it from the top down—examining the potential benefits to all departments and all classes of customer.
Utility missions are changing. Yesterday, they focused on delivery of reasonably priced energy and water. Tomorrow, they will encompass both supplies and the services that facilitate sustainable use. Long-term strategic technology planning, led from the top, is the only way to control the cost of change. When CEOs lead initiatives like AMI, the results help ease all stakeholders into energy and water realities.
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